CAMARILLO, Calif. -- A damaged fiber optic cable has caused a major telephone service outage in Ventura County, including 911 emergency calls.

The outage was reported around 10:30 a.m. Monday and is affecting customers in Oxnard, Camarillo, Newbury Park, Santa Paula, Port Hueneme and parts of Malibu. The 911 emergency services in these areas have been affected.

Verizon found the location of the cable by noon. It was damaged during construction work at Lewis and Dawson roads in Camarillo. Some Internet services were restored but Davies said it will take several hours to repair the cable.


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The Ventura County Fire Department cannot receive emergency calls, officials said.

Residents who have a police or fire emergency and receive a busy signal when they call 911 are asked to go to the nearest police or fire station to report an emergency.

In Oxnard and Santa Paula, the cities have temporarily established emergency cellular telephone line access for police, fire and ambulance calls.

-- Oxnard residents experiencing emergencies are asked to call any of these phone lines for emergencies until Oxnard's 911 system in operational again. The numbers are: (805) 210-0474, (805) 210-0475 and (805) 210-0476.

-- Santa Paula's special line for 911 calls is 933-4230.

Fire Department, Sheriff's Department and Oxnard Police Department officials have increased patrol services and are positioning fire officials "strategically so the public can find them quickly," according to a press release from the county Fire Department.

Use the following numbers for non-emergency calls:

Oxnard: Police: 385-7600. Fire 385-7740

Port Hueneme: Police 986-6530. Fire 389-9710

Santa Paula: Police 525-4474. Fire 933-4254

Simi Valley: Police 583-6950. Fire 389-9710

Ventura. Police 339-4400. Fire 339-4300

Camarillo: Police 388-5100. Fire 389-9710

Fillmore: Police 524-2233. Fire 524-0586

Lockwood Valley: Police (661) 245-3829. Fire (805) 389-9710

Moorpark: Police 532-2700. Fire 389-9710

Ojai: Police 646-1414. Fire 389-9710

Sheriff's Headquarters Patrol Station: 654-2361. Fire 389-9710

Thousand Oaks: Police 494-8200. Fire 389-9710